A NEW EVENT FOR SMALL ACCOMMODATION PROVIDERS IN
North Yorkshire | East Ridings of Yorkshire | Notts | West Yorkshire | South Yorkshire | Derbyshire | And surrounding areas...
The team behind Be My Guest understand that a day away from your customers is a big deal for accommodation providers.
That's why we have developed a unique event spanning three immersive zones which helps businesses maximise productivity, boost learning and save money.
Take a look around!
Be My Guest has been designed to deliver maximum impact on the businesses and lives of small accommodation providers who want to drive business growth, increase their property portfolio and seize new business opportunities.
And all on your doorstep as we travel around the UK to help providers develop local and national partnerships.
Visitor profiles of Be My Guest include:
Each Be My Guest event has 4-6 learning roundtables with a sharp individual focus on very specific topics. The tables are hosted by experts and allow owners and hosts to develop their businesses and become the best that they can be.
Roundtable topics vary for each event and include:
Be My Guest is shaping a market leading speaking stage delivered to the doors of small accommodation providers in the surrounding areas of Yorkshire.
We will cover technology, digital marketing, dealing with disruptive guests, cost-saving tips, new trends, smashing reviews, being top-rated and everything in between including legal and financial topics.
Great speakers are critical to the success of Be My Guest roadshows - it's great to learn from others.
After graduating in 1972 in Information Science, Ken worked in various research roles in London including The Central Electricity Generating Board and Mars Confectionery. After relocating to the Midlands, he spent 16 years as the Information Science Development Manager for the RAC including the concept, implementation and project management of mobile PC technology into all RAC patrol vehicles.
In 2004 he decided to pursue his dream of renovating properties, and with the help of Paula, his wife, transformed dilapidated properties into contemporary homes. When the recession took hold in 2009 he diversified into letting and holiday letting and eventually converted his own detached home in Gloucestershire into an award winning B & B in 2012. In order to fully utilise his professional skills he started the training and consultancy business How to Run a Bed and Breakfast in 2014 with his wife, Paula.
Trainer and Consultant at How to Run a Bed and Breakfast, Paula has a valuable wealth of knowledge on how to run a successful bed and breakfast after owning her own award winning B&B business. Paula’s proud of her qualifications in Financial Services and her Associateship with the Chartered Institute of Bankers which gives her detailed knowledge of lending, property law, accountancy, tax, marketing and banking.
With her skills and experience Paula has worked in many roles that cover all elements needed to run a successful small accommodation property including IT consultancy, project management and process improvement. This will all lead to helping you achieving top ratings and improved revenue. Want to start your own small accommodation offering?? Paula can help you get to your goal quicker with her experience and knowledge. Visit Paula at BMG Live 2018
Michael is recognised as an expert in the specialist field of Conversion Rate Optimisation. He started Raindrop Digital in 2015 having worked previously as part of the Digital Marketing Team for the International Best Western Group. Michael founded Raindrop Digital to bring customer insights to smaller businesses that generate sales and bookings through their websites but don't have the same budgets or time to invest as the multi-nationals.
Working from his kitchen table he has grown the business to be a recognised point of reference on the topic of CRO. Michael now speaks regularly at events including the Independent Hotel Show and acts on the board of the Guild of Entrepreneurs. He leads a team with over twenty years’ experience in generating online experiences that turn website visitors into paying customers by following a defined and scientific process to increase conversions, proving uplift via split-testing web pages.
As a leading figure in the glamping industry, Kate hosts Q&A panels and provides informative, focused seminars at respected events. Her popular hands-on glamping business workshops are a ‘world first’, and she writes regularly for recognised B2B publications. Kate is also a driving committee member of The Glamping Association, working hard behind the scenes to support this growing accommodation sector.
In 2017 Kate saw the need for an independent and objective advice service and started her own consultancy. The focus of her work is on creating original developments with strong ‘unique selling points’, and what is becoming a trademark ‘immersive guest experience’, which she applies with great effect to her own holiday property rental.
For over 10 years Colin has been teaching people on a personal level and professional level how to communicate more effectively and achieve greater results from life.
With a friendly warm and fun approach to life and people, Colin’s love of questions, communication and life make him a valuable and approachable coach.
His experience of how to implement the key elements required to achieve high levels of success in business were gain whilst working and living in New Zealand , Australia and the UK.
Mentored and trained by Dr’s Tad and Adriana James, leaders in the field of NLP worldwide, Colin has a understanding and knowledge of how to develop the mind to achieve greater levels of success that make him an engaging and flexible teacher of these valuable business skills.
Colin has skills and easy to use tips and techniques that can teach you to make the most difficult guest in the world becoming your friend and leave your accommodation property with a smile on their face. He will teach you how to build rapport with all kinds of people from all 4 corners of the globe.
The Harrogate Girl is a two-year-old lifestyle blog. Based in Harrogate but not limited to Harrogate, it has quickly established as an authentic brand with Victoria at the very heart. A lifestyle destination for professional women, the blog covers topics from eating out and travel to dating and beauty. The blog has two thousand subscribers and many more reading it every month. As a digital influencer Victoria produces compelling content through sponsored posts, collaborations, and life experiences. The Harrogate Girl has a social following of over six thousand and has proudly organically grown it’s following.
Victoria is also co-founder of Harrogate LIVE and Harrogate Tribe. Harrogate LIVE is a free business networking event and Harrogate Tribe organises public events such as shopping nights, fashion shows and the like.
Victoria is very proud of her home town and indeed being a true Yorkshire lass. Her spare time is often taken up with the blog, but she also likes to go on adventures and discover the new and the interesting.
Ross Calladine is the Head of Business Support for VisitEngland providing online and offline activities to support micro, small and medium tourism businesses to succeed and grow. As part of his role, Ross oversees a Business Advice Hub, which incorporates the popular Pink Book, and the VisitEngland Awards for Excellence that celebrate and champion the very best of English tourism.
Ross is also VisitEngland’s in-house accessibility specialist developing initiatives that help tourism businesses and destinations tap into the high value, growing accessible tourism market.
A place to find new products, services, ideas and inspiration...
In Harrogate we will be showcasing the very best of the hospitality supply chain at the BMG Marketplace.
We will introducing visitors to the national commercial big hitters as well as the variety of excellence held by the region's independent suppliers.
Harrogate Convention Centre
PLEASE NOTE NEW EVENT TIMES:
We will be open to welcome visitors from 9.45am - 3.30pm.
Harrogate Convention Centre is a connected venue with accessible links all over the Yorkshire regions and surrounding areas.
We provide free parking onsite for Be My Guest visitors
(Please use The Springfield Car Park - HG1 2HR -it's the one under the Convention Centre)