THE NEW EVENT FOR SMALL ACCOMMODATION PROVIDERS
Bed and Breakfasts | Accommodation Hosts | Guesthouses | Independent Hotels | Holiday Rentals | And more...
A SPECIAL COMPETITION FROM OUR BEDLINE PARTNER
Upgrade your guest experience and win up to THREE new beds for your accommodation ..
THE UK'S NEWEST SHOW TO INSPIRE
SMALL ACCOMMODATION PROVIDERS
Bed and Breakfasts | Accommodation Hosts | Guesthouses | Independent Hotels | Holiday Rentals | And more...
Whether you’ve been in the hospitality industry for years or you are thinking of a leaping into a new lifestyle business - Be My Guest has been designed specifically for you.
We’re all looking for the edge over our competitors to drive more bookings, increase yields and get better ratings and reviews.
Keeping up-to-date with latest trends and techniques to drive your accommodation property to the next level is our number one priority.
Agility and continual learning are the watchwords of success and the ability to adapt and evolve to new challenges will see the best providers rise to the top.
Accommodation hosts of all types are embracing new marketing ideas and technologies to support business growth and Be My Guest brings these innovations to market, in an environment that will spark new ideas, share expert knowledge and allow you to ask questions ‘face-to-face’.
The team behind Be My Guest understand that a day away from your customers is a big deal for accommodation providers.
That's why we have developed a unique event spanning three immersive zones which helps businesses maximise productivity, boost learning and save money.
Take a look around!
Our diverse range of speakers will be a knowledge source for visitors of all levels.
Using our network of experts we deliver big learnings for Be My Guest visitors as we talk about key issues and real world solutions for any accommodation host.
Visitors can join in free of charge on our hosted roundtables to help them improve their individual businesses.
- Financial and Insurance
- Reviews and Ratings
- Buildings and Interiors
- Bookings and Online
- Start Ups and Beginners
The Marketplace is a central feature of the roadshow and is stacked with show-only offers.
The Marketplace hosts some of the UK’s biggest hitters in the hospitality supply chain whilst also showcasing the incredible variety of independent and regional suppliers available to the visitors.
A place to find new products, services, ideas and inspiration...
In 2018 more than 150 companies will be showcasing the very best of hospitality at the BMG Marketplace.
Travelling up and down the country we will introducing visitors to the national commercial big hitters as well as the variety of excellence held by regional and independent suppliers.
This advisory service is great for existing providers who want to talk about a very specific issue or industry newcomers looking for pearls of wisdom. Roundtable topics vary for each event and include:
Be My Guest is shaping a market leading speaking stage delivered to the doors of small accommodation providers. It will include experts, award winners, trainers, leaders, inspectors, bloggers and reviewers
Each Be My Guest event has a different line up and each session has been tasked with providing at least three valuable pieces of content for the audience.
We will cover technology, digital marketing, dealing with disruptive guests, cost-saving tips, new trends, smashing reviews, being top-rated and everything in between.
Great speakers are critical to the success of Be My Guest roadshows and it's always quicker to learn from others.
In 2018, across all the shows, the Be My Guest speaker line up will be packed with experts across more than 100+ sessions. Demand is extremely high for speaking roles and we like to feature speaker profiles from industry-known profiles right through to the day-to-day experts of small accommodation providers.
Michael is CRO at ReviewPro, the leading provider of Guest Intelligence solutions for the hospitality industry. He is responsible for leading and developing the sales growth of the company’s solutions globally. Michael has more than 15 years experience building effective sales organizations in competitive markets and fast growing businesses within the software industry. Prior to ReviewPro, Michael was the VP of Sales at NTR Global.
An experienced speaker and panelist, Michael frequently participates at key hospitality industry events and conferences, including Annual Hotel Conference, Travelclick Academy, UNWTO Seminars, Digital Travel Conferences, Hotel Operations Conference and Hotel Market Seminars.
Leona has represented employers views on employment and skills since 2008 working on issues ranging from equalities to youth employment. In her current role as, Programme Director for Developing the Young Workforce Glasgow, she is responsible for delivering better industry links with education across the city. The first of the 22 areas in Scotland to have matched every secondary school with a business partnership. Her work was recently recognised as the winner of the Best Use of Social Media at Scottish Digital Business Awards for the inspiration #nowrongpath campaign. She is also an active Board member of Refuweegeee, a grassroots charity established to provide a warm Glasgow welcome to displaced people who have arrived in the city.
For over 10 years Colin has been teaching people on a personal level and professional level how to communicate more effectively and achieve greater results from life.
With a friendly warm and fun approach to life and people, Colin’s love of questions, communication and life make him a valuable and approachable coach.
His experience of how to implement the key elements required to achieve high levels of success in business were gain whilst working and living in New Zealand , Australia and the UK.
Mentored and trained by Dr’s Tad and Adriana James, leaders in the field of NLP worldwide, Colin has a understanding and knowledge of how to develop the mind to achieve greater levels of success that make him an engaging and flexible teacher of these valuable business skills.
Colin has skills and easy to use tips and techniques that can teach you to make the most difficult guest in the world becoming your friend and leave your accommodation property with a smile on their face. He will teach you how to build rapport with all kinds of people from all 4 corners of the globe.
As a leading figure in the glamping industry, Kate hosts Q&A panels and provides informative, focused seminars at respected events. Her popular hands-on glamping business workshops are a ‘world first’, and she writes regularly for recognised B2B publications. Kate is also a driving committee member of The Glamping Association, working hard behind the scenes to support this growing accommodation sector.
In 2017 Kate saw the need for an independent and objective advice service and started her own consultancy. The focus of her work is on creating original developments with strong ‘unique selling points’, and what is becoming a trademark ‘immersive guest experience’, which she applies with great effect to her own holiday property rental.
After graduating with a first class Masters Degree in Public Policy from Lincoln University (NZ), Kurt worked for the New Zealand Department of Conservation on the development and implementation of strategies for the management of New Zealand’s National Parks. He was subsequently employed by the New Zealand Tourist Board to develop national and regional tourism strategies before moving to Britain in 1997 to work as Policy Manager for VisitEngland and the VisitBritain. Following the separation of the two organisations, he became the Head of Strategic Planning for VisitBritain with responsibility for Policy, Strategy, Sustainable Tourism, Business Planning and Marketing Evaluation.
Kurt left VisitBritain in 2004 to become the Director of the Tourism Alliance, an umbrella trade association for the tourism and hospitality sector that comprises over 50 industry associations that together represent almost 200,000 businesses of all sizes throughout the UK to lobby Government on issues that support the development of the UK tourism industry.
“Chris Bowry is the Senior Marketing Manager at Visit Hampshire, the official tourism website for the County. With over 10 years experience in the travel and tourism industry, Chris started his career at Eurostar working within corporate sales and then transitioned to marketing. At Visit Hampshire his remit focuses on the strategy and delivery of marketing activity (on and offline). Promoting all the exciting things to see and do in Hampshire, with the objective of inspiring domestic and international visitors to the County.
In March 2017 Visit Hampshire launched a new website. The website features a refreshed visual identity, improved user experience and new functionality including accommodation booking via Expedia, Late Rooms and Booking.com.”
Ross Calladine is the Head of Business Support for VisitEngland providing online and offline activities to support micro, small and medium tourism businesses to succeed and grow. As part of his role, Ross oversees a Business Advice Hub, which incorporates the popular Pink Book, and the VisitEngland Awards for Excellence that celebrate and champion the very best of English tourism.
Ross is also VisitEngland’s in-house accessibility specialist developing initiatives that help tourism businesses and destinations tap into the high value, growing accessible tourism market.
Trainer and Consultant at How to Run a Bed and Breakfast, Paula has a valuable wealth of knowledge on how to run a successful bed and breakfast after owning her own award winning B&B business. Paula’s proud of her qualifications in Financial Services and her Associateship with the Chartered Institute of Bankers which gives her detailed knowledge of lending, property law, accountancy, tax, marketing and banking.
With her skills and experience Paula has worked in many roles that cover all elements needed to run a successful small accommodation property including IT consultancy, project management and process improvement. This will all lead to helping you achieving top ratings and improved revenue. Want to start your own small accommodation offering?? Paula can help you get to your goal quicker with her experience and knowledge. Visit Paula at BMG Live 2018
The Harrogate Girl is a two-year-old lifestyle blog. Based in Harrogate but not limited to Harrogate, it has quickly established as an authentic brand with Victoria at the very heart. A lifestyle destination for professional women, the blog covers topics from eating out and travel to dating and beauty. The blog has two thousand subscribers and many more reading it every month. As a digital influencer Victoria produces compelling content through sponsored posts, collaborations, and life experiences. The Harrogate Girl has a social following of over six thousand and has proudly organically grown it’s following.
Victoria is also co-founder of Harrogate LIVE and Harrogate Tribe. Harrogate LIVE is a free business networking event and Harrogate Tribe organises public events such as shopping nights, fashion shows and the like.
Victoria is very proud of her home town and indeed being a true Yorkshire lass. Her spare time is often taken up with the blog, but she also likes to go on adventures and discover the new and the interesting.
Elliott joined Booking.com in January 2017, and is the Account Manager for Hampshire and the Isle of Wight working as part of the wider South East team. Prior to working at Booking.com he worked in Business Development at a communications agency and as a Financial Analyst for Tesco.
Henry is Co-Founder & CEO of YourWelcome, one of the fastest growing vacation rental technology companies in Europe. YourWelcome is a transactional tablet that is installed in holiday lets and vacation rentals, enabling owner/operators to monetise their guests whilst in property by up-selling additional services such as food delivery and airport transfers.
Henry has more than 15 years of delivering software products across multiple industries including entertainment, hospitality and sport. Prior to founding YourWelcome, Henry set up and exited one of the first mobile app agencies in London whose clients included the BBC, Universal Pictures and ITV.
Henry is an experienced speaker with the vacation rental industry.
Karen works with holiday home owners to help them make more money; by maximising the potential in their holiday rental and in themselves as business owners. Karen is a quality holiday cottage owner herself. She's worked for a holiday letting agency, is a qualified home stager and former departmental coach. Through The Business of Holiday Rental, Karen combines all that industry knowledge, holiday home business know-how, corporate experience and training and shares it with other holiday rental owners to empower them to earn more.
After graduating in 1972 in Information Science, Ken worked in various research roles in London including The Central Electricity Generating Board and Mars Confectionery. After relocating to the Midlands, he spent 16 years as the Information Science Development Manager for the RAC including the concept, implementation and project management of mobile PC technology into all RAC patrol vehicles.
In 2004 he decided to pursue his dream of renovating properties, and with the help of Paula, his wife, transformed dilapidated properties into contemporary homes. When the recession took hold in 2009 he diversified into letting and holiday letting and eventually converted his own detached home in Gloucestershire into an award winning B & B in 2012. In order to fully utilise his professional skills he started the training and consultancy business How to Run a Bed and Breakfast in 2014 with his wife, Paula.
Catherine has been working for Booking.com for 2 years as the Account Manager for the Glasgow area. Before Booking.com, Cat held different positions as business development manager and groups bookings manager and also graduated from Strathclyde University in hotel management.
Michael is recognised as an expert in the specialist field of Conversion Rate Optimisation. He started Raindrop Digital in 2015 having worked previously as part of the Digital Marketing Team for the International Best Western Group. Michael founded Raindrop Digital to bring customer insights to smaller businesses that generate sales and bookings through their websites but don't have the same budgets or time to invest as the multi-nationals.
Working from his kitchen table he has grown the business to be a recognised point of reference on the topic of CRO. Michael now speaks regularly at events including the Independent Hotel Show and acts on the board of the Guild of Entrepreneurs. He leads a team with over twenty years’ experience in generating online experiences that turn website visitors into paying customers by following a defined and scientific process to increase conversions, proving uplift via split-testing web pages.